At Sculpt Project, we begin processing orders as quickly as possible to ensure timely fulfillment. If you need to cancel or modify your order, please contact us as soon as possible at support@wearsculptproject.com.
Cancellation requests must be submitted before the order has been processed or shipped.
While we will make every effort to accommodate your request, we cannot guarantee that an order can be canceled once it has been placed.
Once an order has entered processing or has been shipped, it can no longer be canceled. If eligible, you may request a return after receiving your order in accordance with our Return & Refund Policy.
ORDER CHANGES
If you need to make changes to your order, including the size, color, item, or shipping address, please contact us as soon as possible.
Changes are subject to availability and cannot be guaranteed once your order has entered processing.
HOW TO REQUEST A CANCELLATION
To request a cancellation or modification, please email support@wearsculptproject.com and include:
Your full name
Your order number
The reason for your request
Submitting a cancellation request does not automatically cancel your order. Your cancellation is confirmed only after you receive confirmation from Sculpt Project.
REFUNDS FOR CANCELED ORDERS
If your cancellation is approved, your refund will be issued to the original method of payment. Processing times may vary depending on your bank or payment provider.